24/7 Chat Staffing & Software for Law Firms

We help you convert more clients by staffing your
chat with real humans 24/7.

Gudeman Group law firm sites were among the first to use Ngage – the other law firms followed. LawChat became Gudeman Group’s Preferred Partner in 2019 and has been the consistent lead generation partner since that time.

  • Hi, do you need any assistance with your personal injury case?
  • Yes. I was in an accident about 2 months ago. My car was totaled. According to the police report, the other party was at fault. I have no physical injuries. Just headaches for a month.
  • I am sorry to hear this happened. May I have your first and last name, please?
  • Kevin Johnson.
  • Thanks, Kevin. May I know when and what city/state did this take place in?
  • June 24. Sunnyvale, CA. I was driving straight ahead. No stop sign, no traffic light. Car in opposite direction made a left turn, and I hit the car. 2 air bags were deployed. My arms were numb for a few hours. Unable to release seat belt. Went to ER.
  • Thank you for the details, Kevin. I recommend you speak with one of our Attorneys who can review your case details and provide you with options moving forward. In order to assist you better may I have your phone number and email address, please?
  • Sure. 408-***-****, k********@*****l.com
  • Thank you! I will immediately send this information along to an attorney at the firm and the details you passed along will be reviewed thoroughly. One last question, what is the best time during the day when our staff can call you to discuss this further?
  • Anytime after 5 pm CST. I am out of office by then and can talk.
  • Sure thing! I just noted your preference along with the rest of information. Is there anything else I can assist you with today?
  • no, thank you.
  • You're welcome. Please do your best to take care, under the circumstances, and a member of the firm will contact you real soon.






We uphold your Law Firm Brand by Engaging in Purely Live Conversations. Here's a glimpse...

  • Greeting A welcome message to initiate the chat. It’s customizeable.
  • Assistance Needed Visitor shares basic details of what the assistance is required for.
  • Name of VisitorAgent gets visitor’s first and last name.
  • Location/Region Confirmation of location in order to determine if it falls within the actual service area.
  • Lead Information The most important part, contact information is taken.
  • Scheduling/Appointment Preference The agent confirms the best time slot for either a visit or a call from the office.
  • Ending/Closing The statement taking the chat session towards end.

Why Choose our Law Firm Chat Service?

Top 5 Reasons.

  • Your Law Firm is represented by real humans (not bots) that engage in live conversations.
  • We don't replace your existing lead intake but we increase it.
  • Your Marketing Budget generates visitors. Our chat services converts those visitors to qualified leads.
  • You can't afford to leave your Law Firm chat unstaffed.
  • And then our chat features...

24/7/365 Availability

We stay on your web sleeplessly
making this a Truly managed
Law Chat service.

read more

24/7 FB Messenger Monitoring

We stay active on your company FB Messenger 24/7 while converting leads for you directly landing in your CRM.

read more

Co-Chat

Your staff handles chat during work hours. We take it when you aren't around.

read more

Google Analytics Integration

Our Chat Software is integrated with Google Analytics. Run multiple analysis on web traffic.

read more

SMS to Live Chat

Text-to-Chat feature allowing the visitors to communicate using their mobile text while they are at ease.

read more

Live Call Connect

We ensure making most of every conversation, so we connect you with potential clients right away.

read more

Increased Leads

See the potential leads increase by as much as 40% and have improved conversion rates.

read more

Integration with CRMs

Have your data under one single database. The integration works with all major law firm CRMs.

read more

Web-based Portal

Law Firms can easily access our Chat Portal anytime with no need for an additional software.

read more

Want to Join our Affiliate & Reseller Plan ?

Get a Custom Pay Per Lead Pricing Plan to suit your budget ?